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True stories
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A long road trip can be a challenge for any family. But what would you do if you had hired a motor home and it suddenly broke down in the middle of nowhere?...
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What would you do if you became sick on board a cruise ship off the coast of Japan? Would you disembark at the next port? Come straight home? Or stay on board and rely on the ship’s medical staff?...
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You often hear of terrible road accidents happening in third world countries. But what would you do if it happened to you?...
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Travelling with young children can be testing at the best of times. But it soon becomes a nightmare when you experience car trouble, as a mother of young children, recently discovered....
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Driving a convertible is an exhilarating experience – until the roof gets stuck while it’s open! This was the unfortunate situation Mike Packett found himself in, one Saturday afternoon...
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Have you ever experienced a recurring problem with your vehicle? It can be extremely frustrating, as Gary Hector recently discovered...
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An elderly gentleman was travelling through Europe with his partner, when he started to experience occasional dizzy spells. While visiting his son in Switzerland, he suffered a more serious attack and was taken to the Emergency Department...
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Fay Beatty has been a member of OSHC Worldcare since 2001. In 2004, Fay was diagnosed with secondary bone cancer relating to breast cancer, which she had suffered from in 1998...
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An elderly couple was travelling through Asia, when the husband started complaining of severe stomach pains. With no pre-existing medical conditions, he was admitted to hospital for an emergency operation. The couple’s daughter in Australia called Mondial Assistance to find out the details of her father’s Travel Insurance policy, and.....
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While driving through the Central Queensland outback with her partner and mother, Tracey Allam noticed that their car’s antipollution light was on, the engine sounded rough, and it was only just chugging along. As the provider of Roadside Assistance for the vehicle manufacturer, Mondial Assistance was contacted immediately. Customer Service...