Working at Mondial Assistance

Mondial Assistance teams work together to provide service orientated and outcome focused innovative solutions to our clients and their customers and are based at Toowong, the Gold Coast and Sydney.  At Mondial Assistance, we are aware that the success and growth of our company is due to our greatest assets, our team members. 

Partners with brands you know

See our partners http://www.mondial-assistance.com.au/en/partners/partners.htm

If you’ve owned a car bearing one of these brands, or booked your trip through one of the travel operators shown here, you may have already had an association with Mondial Assistance, albeit indirectly. These companies look to us to provide Travel Insurance, Roadside Assistance or Overseas Student Health Cover to their customers.

We tend to work behind the scenes quite a bit so, our identity is fairly secret. And what a big secret it is. Mondial is French for worldwide and we have thousands of employees working in 26 countries across five continents.  The global company is 50% owned by RAS and 50% by AGF with ultimate ownership by Allianz.

Our Assistance and Insurance Services

Mondial Assistance is the global leader in assistance and travel insurance, offering a diverse range of business to business services through both traditional and e-commerce channels.

Roadside Assistance - Under the brands of our automotive clients we provide 24/7 roadside assistance to drivers 365 days a year. We have a customer service team and operate a nationwide fleet of response vehicles.

Travel Insurance - Travellers, who buy travel insurance when paying for their holiday at their travel agent, online or at the airport, are often dealing indirectly with Mondial Assistance. That’s because we manage travel insurance sales and claims and provide emergency medical assistance and other services on behalf of companies like Virgin Blue, Jetset and Lastminute.com.

Overseas Student Health Cover - Federal legislation requires all international students studying in Australia to take out Overseas Student Health Cover that is similar in nature to our own Medicare. Our own branded product, OSHC Worldcare, is the most popular cover of its kind in Australia.
 
Corporate Services
- With so many important partnerships within our client network it is vital that we strengthen those relationships in every way possible. By focusing on this role Corporate Services is able to provide valuable support to our assistance and insurance divisions.

Our Brand Values

The values we hold dear. They create an environment in which you can enjoy what you do and be recognised for your contribution. Caring, connected, professional and proactive values ultimately result in our clients’ and their customers’ trust.

Contact Details

Human Resources
Mondial Assistance
74 High Street, Toowong, Brisbane, QLD 4066
Tel (07) 3305 7032
Fax (07) 3305 7007
Email careers@mondial-assistance.com.au
www.mondial-assistance.com.au