Our Automotive
Division provides a comprehensive range of customer assistance and
related services designed to increase customer satisfaction and
customer retention, all delivered under your own branding.
Roadside Assistance from Mondial Assistance means more than the
nationwide delivery of breakdown services by our trained and
qualified network – it also means that extra level of personalised
service and additional services to enhance your brand image and
protect your brand equity.
An Accident Management service delivered under your branding is
another opportunity to ease the stress and inconvenience for your
customers by managing the repair process on their behalf, all the
way from the time of accident to when the vehicle is back on the
road again.
You can continue your relationship with your customers well beyond
the warranty period with a range of innovative Post Warranty
programs designed to increase customer loyalty.
Integrated database management, data cleansing, prospect tracking –
whatever your CRM needs, we can specifically tailor a solution for
your own customer activity priorities.
A flexible marketing support team, well versed in your brand
value and brand activities, handles mulitple media channel contact
for issues from simple brochure requests to complex response
analysis.
As a major global
player in Extended Warranty, Mondial Assistance has available a
range of solutions to maximise the ease and convenience of all
steps of Extended Warranty Administration for you and your
dealers.
An ideal way of
bringing your customers even closer to your brand, Mondial
Assistance Concierge Services can deliver a comprehensive range of
convenient services to further enhance brand loyalty - let your
brand get the kudos from the emergency delivery of birthday
flowers!
