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Elderly man repatriated to Australia after emergency operation.
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An elderly couple was travelling through Asia, when the husband started complaining of severe stomach pains. With no pre-existing medical conditions, he was admitted to hospital for an emergency operation. The couple’s daughter in Australia called Mondial Assistance to find out the details of her father’s Travel Insurance policy, and.....
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Medical deadline sends Roadside Assistance Team into overdrive.
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While driving through the Central Queensland outback with her partner and mother, Tracey Allam noticed that their car’s antipollution light was on, the engine sounded rough, and it was only just chugging along. As the provider of Roadside Assistance for the vehicle manufacturer, Mondial Assistance was contacted immediately. Customer Service...
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Surfing accident causes wave of panic for student's mum.
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A young international student was involved in a surfing accident, while living in Australia. After the accident, the student’s flatmate called our Medical Assistance team to inform us that he had been admitted to hospital. Our Medical Team immediately contacted the student’s mother overseas, advising that her son was in...
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