Driving in Thailand can be a dangerous experience, especially when you’re on a motorcycle, as two Australian brothers recently discovered.

Two brothers were holidaying in Thailand, when they were both involved in an unfortunate motorcycle accident. One of the brothers sustained serious injuries to his spleen and leg, while the other escaped with only minor cuts and scratches.

Luckily, both men were wearing helmets, which prevented them from having any serious head injuries. The brother who was seriously injured was immediately admitted to the Intensive Care Unit for surgery on his spleen and leg.

The man who wasn’t seriously injured was able to contact Mondial Assistance, and advise our Medical Assistance team of his brother’s condition. Shortly after, he was able to fly back home to Australia.

During this case, Mondial Assistance Australia relied on our Medical Assistance team in Thailand to assist with the translation of medical and police reports. Once the seriously injured brother was deemed fit to fly, our Medical Assistance team rearranged his flights. Because he required assistance, they also organised a nurse to accompany him during his repatriation back to Australia and admission to hospital, once he was safely back home.

ABOVE LEFT: Medical Assistance team members helped two brothers who were injured in a motorcycle accident in Thailand. Pictured: Team Leader & Registered Nurse, Michelle Collins and Case Manager & Registered Nurse, Rebecca Goodchap.

You’re in good hands with Mondial Assistance.
Our ability to provide Overseas Emergency Medical Assistance and easy access to resources through the Mondial Assistance global community, means we are truly connected to the people we’re assisting in a caring way. In this case, our Medical Assistance team in Australia was able to work with our team in Thailand to ensure the best care for the customer.

In Australia during 2007, we handled over 65,000 Travel Insurance claims and more than 9,182 Medical Assistance cases. Yet, in every case, we strive to provide a superior level of personal service, which sets Mondial Assistance apart.

Our Medical Assistance is the key to your safety, 24 hours a day, 7 days a week, 365 days a year - we’re here to help our customers.

Mondial Assistance Australia is one of the leading providers of Emergency Medical Assistance. Around the clock, around the world, we're always ready to help you - whatever it takes.