Below are our November True Stories, demonstrating that around the clock, around the world, we're always ready to help you - whatever it takes.
Rural location proves no barrier to speedy customer service.
Many people living in rural Australia have expressed concerns about service delays across many industries. At Mondial Assistance, we strive to provide a superior level of service in a timely manner for all customers, regardless of their location...
Holiday cruise turns into potential medical drama.
What would you do if you became sick on board a cruise ship off the coast of Japan? Would you disembark at the next port? Come straight home? Or stay on board and rely on the ship’s medical staff?...