Mondial Assistance

Automotive

Our Automotive Division provides a comprehensive range of customer assistance and related services designed to increase customer satisfaction and customer retention, all delivered under your own branding.

Roadside Assistance
Roadside Assistance from Mondial Assistance means more than the nationwide delivery of breakdown services by our trained and qualified network – it also means that extra level of personalised service and additional services to enhance your brand image and protect your brand equity.
Accident Management
An Accident Management service delivered under your branding is another opportunity to ease the stress and inconvenience for your customers by managing the repair process on their behalf, all the way from the time of accident to when the vehicle is back on the road again.
Post Warranty Roadside Assistance
You can continue your relationship with your customers well beyond the warranty period with a range of innovative Post Warranty programs designed to increase customer loyalty.
CRM Programs & Database Management
Integrated database management, data cleansing, prospect tracking – whatever your CRM needs, we can specifically tailor a solution for your own customer activity priorities.
Extended Warranty Administration
As a major global player in Extended Warranty, Mondial Assistance has available a range of solutions to maximise the ease and convenience of all steps of Extended Warranty Administration for you and your dealers.
Concierge Services
An ideal way of bringing your customers even closer to your brand, Mondial Assistance Concierge Services can deliver a comprehensive range of convenient services to further enhance brand loyalty - let your brand get the kudos from the emergency delivery of birthday flowers!