Hand in hand Customer service

Tailored solutions span all business sectors
Mondial Assistance Australia specialises in providing innovative solutions for your business with the most appropriate, transparent customer offer.  We work with you in tandem, creating tailor-made, effective solutions to serve your customers around the clock, around the world.

Our network of service providers guarantees foolproof intervention
Mondial Assistance Australia ensures that you and your end customers receive quality assistance and services 24-hours a day, all year round.  Due to our vast network of service providers we can mobilise skilled medical teams or expert technical assistance for automobile breakdowns and repair within minutes. Lawyers, legal teams and skilled tradesmen can also be operational immediately, thereby minimising the transition time and maximising intervention efficiency.

A worldwide Group network supports you and your customers
Mondial Assistance Australia operates a technically advanced operations centre  24 hours a day, 365 days a year, and staffed by multi-lingual, highly trained assistance coordinators. All of the Group’s operations centres worldwide are supported by our extensive network of service providers. Our organisation is structured to serve you and your customers - whatever the situation may be - with the right solution, anytime, anywhere.