We offer full product support for sales intermediaries in the Australian marketplace.  Leveraging from our size and skillset, we co-ordinate claims & assistance management and accept the underwriting risk, offering competitive commission to the selling agent.

From our global response centre, we are able to provide Medical Assistance services, either as part of full back-end product support, or billed on a case basis.  Our professional team of doctors & nurses are experts in medical intervention and cost containment, and are ready to render assistance 24 hours a day, 7 days a week, 365 days a year.

Whether as part of full product management or as a standalone service, we deliver consistent and credible claims case management across a variety of insurance & health products.  We are proud to support the General Insurance Code of Practice, supporting the right to internal & external review.  Our decisions are generally quick, credible & compassionate.